Use this route for an existing engagement or delivered item. It is not an emergency service, maintenance plan or general response-time promise.
Prepare the useful facts
Identify the proposal/project and exact version, describe the observable behavior and expected acceptance criterion, and state whether production safety is affected. Do not submit credentials, secrets, payment information or production data through an ordinary message.
Support boundary
Use the support form below or email contactus@avantmediatechnology.com. An issue may be classified as an in-scope defect, change request, operational question or unsupported request; classification alone does not promise free work or a response time.